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IT Support Specialist in Oakland Park, FL at SNI Technology

Date Posted: 1/24/2019

Job Snapshot

Job Description

  • Bachelor's Degree or equivalent work experience and/or Certifications.
  • A minimum 2+ year's technical experience providing network services in support of a medium to large multi-location organization.
  • A+, Network + or other equivalent certifications are strongly desired or equal work experience a must.
  • Proven troubleshooting skills (LAN/WAN, Internet, servers, clients, printers, scanners and applications).
  • Good experience with wireless technologies, including wireless access points and wireless protocols.
  • Strong understanding of WAN and ISP's.
  • Experience with storage protocols such as NAS is highly preferred.
  • Strong TCP/IP, DNS, DHCP, SMTP, VPN and related concepts a must.
  • Experience managing various Microsoft technologies such as Server 2012 R2+, Windows OS and Mac OS a plus.
  • Knowledge of basic network security, i.e. anti-virus, firewalls, authentication and encryption technology.
  • General experience with routers, servers, backup, switching, wireless technologies and VOIP a plus.
  • Office 365 experience preferred
  • Extensive experience with upgrading system hardware such as RAM, CPU, PCIe cards, hard drives, rack systems, cable termination and cable management.
  • Knowledge of Microsoft Visio for diagram creation a plus.
  • Experience with service desk and ticketing required.
  • On-site work experience
  • Has good working knowledge of IT functions and business units.
  • May have some level of expertise in one or more system(s), function(s) or business unit(s) supported.
  • Has strong knowledge in technical policies and practices.
  • General knowledge of healthcare industry preferred.
  • Translates the IT strategy into action.