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Help Desk Specialist in Tampa, FL at SNI Technology

Date Posted: 11/15/2018

Job Snapshot

Job Description

SNI Technology, one of the fastest growing technology recruitment companies in the country has an immediate need for a Help Desk Specialist to join our client's team!
This is a 3 month contract for hire opportunity
We are looking for a courteous professional to provide technical support for the internal user community and other IT personnel. You will serve as the initial point of contact for troubleshooting hardware/software PC and printer problems, providing telephone and desk side problem resolution support for all corporate users. You will also be responsible for supporting all internal business applications.
To qualify for this role you should have the following:

  • 1-3 years' experience performing help desk support working as part of a corporate help desk/IT team.
  • Basic Technical Certification (A+, networking, MCP, etc.)
  • Strong customer service, can-do attitude, with good follow-through skills.
  • Keen interest and ability to learn new software and hardware
  • Strong knowledge of desktop computer hardware and software, including Microsoft Office
  • Possess proven analytical and problem solving skills.
  • Work well with others in a team environment requiring minimal supervision.
  • Excellent written and verbal communication skills.
  • Bachelor's degree (required