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IT/CRM Administrator in Ansonia, CT at SNI Technology

Date Posted: 2/5/2019

Job Snapshot

Job Description


IT/CRM Administrator
A key role supporting business development and client marketing efforts, this position is responsible for the administration of our CRM System - Salesforce, file server, phone system, coordinating with marketing on business development campaigns, the launch of all marketing material for each client, and providing company-wide reporting and metrics. You must be motivated, process-driven, enjoy a fast-paced work environment, and love teamwork while being able to work independently as well.
Core Responsibilities Include:

  • Perform CRM Admin duties and coordinate with CRM team
  • Assisting with the marketing launch
  • Uploading data and campaigns into Salesforce
  • Creating reports and email templates in Salesforce
  • Maintaining clean data within Salesforce
  • Assisting with systems analysis and design
  • Report on company KPIs
  • Create workflows
  • Problem-solving IT issues
  • Overseeing cloud file server and VOIP phone system


Requirements:

  • 1-3 Years of IT or CRM Experience
  • A Bachelor's Degree - preferably in IT, MIS or Marketing
  • Excels at system analysis and problem-solving
  • Dedicated, detail-oriented, fast-paced, analytical, team player who enjoys a dynamic work environment
  • Good communicator


Knowledge of:

  • Software: CRM System - Salesforce preferred
  • Email Automation Systems - Campaign Monitor preferred, Egnyte, eSign Genie, Vonage Phone System
  • SaaS knowledge, MS Office


Job Type: Full-time