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Service Desk Technician in Jacksonville, FL at SNI Technology

Date Posted: 8/28/2020

Job Snapshot

Job Description

SNI Technology is currently recruiting for an IT Service Desk Technician for a great local client on the south-side of Jacksonville, FL. This will be a contract to hire opportunity targeting around $45k upon conversion.

The Service Desk Technician provides direct computer support to the end users to ensure the efficiency and quality of business operations.

Preferred qualifications:

  • Associates Degree in a computer related field.
  • Equivalent work experience considered in lieu of certification or degree.
  • Minimum 2-3 years experience in a Service Desk or technology-oriented support environment.

Knowledge of:

  • Microsoft Office applications.
  • Software and hardware troubleshooting.
  • Virus detection and removal procedures.
  • Disaster recovery.
  • Knowledge base document creation.
  • Process-mapping.