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Job Requirements of Help Desk:
-
Employment Type:
Full-Time
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Location:
Centennial, CO (Onsite)
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Help Desk
SNI Technology
Centennial, CO (Onsite)
Full-Time
SNI has teamed with a valued client on a search for a Help Desk Team Lead. The Help Desk Team Lead will work on a small team in South Denver. The Help Desk Team Lead will report up to the Infrastructure Manager and help with communicating all technical problems to a wide variety of team members.
Key Responsibilities and Qualifications:
* The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity.
* The Help Desk Team Lead will handle incoming emails and phone call from end users coming from various technical backgrounds.
* The Help Desk Team Lead will be responsible for installing software and hardware for end users throughout the organization.
* The Help Desk Team Lead will be responsible for maintaining computer software and hardware.
* The Help Desk Team Lead will be responsible for maintaining peripherals.
* The Help Desk Team Lead must have MS Office experience.
Compensation and Benefits:
The compensation for this position starts in the range of $65-75K. Insurance, and other benefit options that are offered include:
Key Responsibilities and Qualifications:
* The Help Desk Team Lead will be responsible for handling inbound calls and ensuring the team is running at full capacity.
* The Help Desk Team Lead will handle incoming emails and phone call from end users coming from various technical backgrounds.
* The Help Desk Team Lead will be responsible for installing software and hardware for end users throughout the organization.
* The Help Desk Team Lead will be responsible for maintaining computer software and hardware.
* The Help Desk Team Lead will be responsible for maintaining peripherals.
* The Help Desk Team Lead must have MS Office experience.
Compensation and Benefits:
The compensation for this position starts in the range of $65-75K. Insurance, and other benefit options that are offered include:
- Medical, Dental and Vision
- Disability Insurance
- Supplemental Life Insurance
- Health Savings Account (HSA)
- Fixed Indemnity Plans
- Voluntary Benefits
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