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Telecommunications Analyst in Arlington Heights, IL at SNI Technology

Date Posted: 10/30/2018

Job Snapshot

Job Description

Sr. Telecommunications Analyst - Avaya
Arlington Heights
Direct Hire - W2 only. We cannot offer sponsorship of any kind at this time

A prestigious client of SNI Technology is looking to add a Sr. Telecommunications Analyst to their team on a full time basis. The Telecommunications Analyst will be the primary point of contact for supporting end users and for the design, implementation and maintenance of internal communication systems. You will be responsible for the administration of internal phone systems, specifically Avaya including the analysis/troubleshooting/problem resolution, voice/data cabling, billing and project management. You will work with team members, users, vendors and other resources within the IT department to maintain systems and resolve problems. The Telecommunications Analyst will be responsible for maintaining integrity of data for all communication systems, evaluating systems to ensure maximum efficiency and recommending new solutions for process improvement by regularly performing system audits with users to keep system up time at the highest level.


  • Bachelor's degree in Telecommunications or a related field.
  • 3+ years' experience supporting Avaya switches and applications - AVST, Avaya ACD
  • Advanced programming on Avaya switches
  • Strong knowledge of Network Gateways - latest versions, compatibility with their current tech, etc.
  • Implementation of telecommunications systems, including understanding Structured Wiring standards.
  • Manage projects and analyze systems for new hardware and software installations
  • Verbal/written communication skills with the ability to understand user problems and explain complex information to all levels of end users and vendors.
  • Strong understanding of network infrastructure, configuration and connectivity.

If you are interested in hearing more information and meet the qualifications, please send your updated resume to right away. Interviews are being conducted as early as the week of 10.29.2018