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Technical Writer in Pinellas Park, FL at SNI Technology

Date Posted: 9/9/2020

Job Snapshot

Job Description

In this role, you'll work primarily with the clinical application (EMR) project team. You will gather, write, and publish technical and user documentation for our EMR implementation. You will produce a variety of top quality materials such as technical and user documentation containing infographics, screenshot markups, and embedded training videos.
* Participate in all project meetings and taking appropriate notes that will become a part of the final documentation product.
* Create in-depth user guides, FAQs, and technical overviews.
* Test the product against the documentation for accuracy and consistency.
* Adapt rapidly to a changing industry and be able to adjust responsibilities, time, and objectives accordingly.
* Identify problem areas in the organizations documentation for deficiencies and proactively contribute to their improvement.
* Regular communication and synchronization with the Project Manager and core members of the implementation team.
Bachelor's degree or equivalent experience in English, Communication, or Journalism.
* 2-5 years' experience working as a Technical Writer/Documentation Specialist or in related job role.
* Ability to analyze and synthesize complex content.
* Strong technical aptitude-ability to quickly learn new concepts and tools.
* Excellent writing and proofreading skills.
* Ability to write clearly and succinctly for multiple audiences using either formal or more casual tones.
* Desire and ability to innovate and improve upon current processes.
* Experience creating infographics to more clearly communicate workflow processes and abstract topics.
* Track record of effective collaboration.

Experience working in Healthcare.
* Experience working with a mix of Waterfall and Agile/Scrum software implementation teams.
* Experience writing content for package software applications.
* Experience working with Subject Matter Experts (SMEs) both in-person and remote.
* Experience in prioritizing and understanding the lifecycle of documentation from pre-release through on-going maintenance.
* Experience creating infographics such as diagrams, screenshots, workflows, graphs, etc.