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Technical Support Analyst in Downers Grove, IL at SNI Technology

Date Posted: 5/18/2020

Job Snapshot

Job Description

Technical Support Analyst
Downers Grove Area

A rapidly expanding client of ours is looking for a Technical Support Analyst to join their team for the duration of a few internal projects. As a valued member of the Technical Support Analyst team you will be responsible for supporting a variety of clients remotely and desk side for any hardware/software issues so you must have a very high level of professionalism, patience and verbal/written communication ability.

The Technical Support Analyst will be responsible for installing and configuring applications on company computers. You will also be setting up, configuring and troubleshooting computing peripherals such as printers, monitors, scanners, mice, special keyboards and other equipment as necessary.

The Technical Support Analyst must have strong hands on knowledge and abilities in the following, but not limited to, technologies:

  • Active Directory
  • SCCM
  • O365
  • Win 10
  • MS Office Suite
  • Service Now Ticketing system

We are currently conducting interviews so for immediate consideration please email your updated resume and 3 professional references to