SNI has teamed with a valued client on a search for a Support Engineer II role. The Support Engineer II will be responsible for managing the Tier I client issues and troubleshooting incidents. The Support Engineer II will be grown into a role where responsibilities will include the analysis of infrastructure issues and back remediation. The Support Engineer II will be responsible for the patch deployment.
Key Responsibilities:
* The Support Engineer II should have experience in a client facing environment.
* The Support Engineer II should have Microsoft o365 skills.
* The Support Engineer II should have a consulting background.
* The Support Engineer II should have Active Directory skills.
* The Support Engineer II should have Windows 7/10/2008R2 and Mac OS skills.
* The Support Engineer II should be comfortable providing support in an enterprise group.