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IT Support Technician in Kenneth City, FL at SNI Technology

Date Posted: 5/8/2020

Job Snapshot

Job Description

Bachelor's degree in computer science or related field.
2+ years experience in computer networks and systems maintenance.
Familiar with Windows environment, and be able to write sql queries
Aggressive working attitude and willing to learn new technology/solution.
Job Descriptions
Installing and configuring hardware and software components to ensure usability.
• Troubleshooting hardware and software issues via phone; remotely; in-person.
• Repairing or replacing damaged hardware.
• Upgrading the entire system to enable compatible software on all computers.
• Installing and upgrading anti-virus software to ensure security at the user level.
• Performing tests and evaluations on new software and hardware.
• Providing support to users and being the first point of contact for error reporting.
• Establishing good relationships with all departments and colleagues.
•Perform and test routine system backups and restores.
• Managing technical documentation.
• Monitor the system daily and respond quickly to any security breaches or usability concerns.
•Manage the physical environment of the server racks including cable management, documentation, labeling, and configuration
• Manages all employee accounts