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IT Network Admin in Meriden, CT at SNI Technology

Date Posted: 1/12/2021

Job Snapshot

Job Description

Our client is currently searching for an IT Network Administrator


Detailed Responsibilities:

The position of IT Network Administrator will consist of but will not be limited to the following duties and responsibilities:

* Monitor incoming ticket queue and address/resolve issues as submitted by users in a timely manner
* Provide primary administration, monitoring, and support of server and desktop operating systems and installed applications
* Support and administer third-party applications including Epicor Eclipse ERP
* Oversee endpoint security including antivirus and client firewall protection
* Monitor systems and install Windows and application updates to maintain security
* Develop standard configurations for new system builds and images
* Create user accounts, oversee move/add/change requests, ensure security to network resources
* Maintain existing software and hardware inventory, upgrade any that have become obsolete
* Create and maintain documentation for key business systems and applications
* Research and recommend server and network administration tools to improve support
* Maintain physical & cyber security of data and network access
* Maintain integrity and reliability of backup systems
* Maintain integrity and reliability of wireless and camera system networks
* Support VOIP Phone System and coordinate with VOIP vendor to provide optimal environment
Responsibilities of All Employees:

* Implement company policies and work to achieve important company goals (think long-term).
* Be certain that specific requests from the company's officers receive top priority.
* Vigorously support the customer service objectives of the company.
* Be available for after-hours Emergency customer service or branch response needs.
* Report problem areas and opportunities to company officers, as appropriate.
* Maintain a positive attitude; promote good morale within your particular area.
* Observe and enforce all company related safety policy and procedures.
* Communication (be constructive, organized and participate in meetings to keep supervisors informed).
* Promote inter-department and inter-division teamwork and cooperation.
* Take initiative, do not wait for direction if it involves an important issue (push the system), see that the job gets done.
* Take responsibility for the general cleanliness and organization in your area.
* Promote a positive image of the company to external parties.
* Maintain confidentiality with all sensitive information.
* Conduct yourself professionally and with complete integrity to bring credit to your department and to the company as a whole.
* Think creatively, look beyond perceived constraint.