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IT Integration Specialist in Orlando, FL at SNI Technology

Date Posted: 5/1/2019

Job Snapshot

Job Description

REGULAR DUTIES AND RESPONSIBILITIES:

1. Gathering requirements and documenting specifications for all customer/partner integrations.
2. Responsible for all integration project management, including estimating implementations and updating project timelines.
3. Responds to customer questions and requests related to order integration, in addition to providing customers with electronic ordering documentation, inventory download file documentation and setting up access to the FTP server.
4. Regularly corresponds with external business partners regarding on-going customer implementations.
5. Tests and verifies data received during the integration testing period. Communicates with either the integrator or the customer to provide feedback on the testing results.
6. Documents customer and data requirements for known integrators.
7. Reports and escalates issues to management as needed.
8. Interfaces with multiple departments and establishes effective business relationships with all levels of management and team members.
Performs other duties as assigned.