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Infrastructure Administrator (C2H) in White Plains, NY at SNI Technology

Date Posted: 3/25/2020

Job Snapshot

Job Description

Contract to Hire opportunity, this will be a permanent role after the candidate has proven to be a good fit for the organization.

White Plains/Westchester Area

This will be a Remote opportunity to start with some in-office work as well. Blended schedule after things with COVID-19 pass.

**Must possess or be able to obtain a valid Passport, there will be some yearly travel involved.

Responsibilities:

  • Troubleshoot and resolve hardware, connection, printer and software issues reported to the Support Desk
  • Update network applications as required
  • Maintain daily tape backup and off-­?site tape storage
  • Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment.
  • Conduct technology training for new users
  • Provide support to the Executive Management team
  • Conduct briefings and demonstrations for users to enhance system productivity
  • Assist in the development of training coursework and materials
  • Maintain and expand knowledge base in area of expertise
  • Increase efficiencies, technical ability and interpersonal skills
  • Perform routine server monitoring and performance bench-marking
  • Monitor and remove virus, spyware, and other non-­?authorized software
  • Complete special projects as requested


Qualifications:

  • 5+ years of IT Infrastructure Experience
  • Associate degree in Computer Technology or related field. Certifications such as MCP, A+ preferred.
  • Knowledge of how to administer Microsoft Exchange Server
  • Familiar with Microsoft Office products
  • At least 2-4 years of prior experience providing workstation support.
  • The ability to prioritize, be attentive to details, maintain confidentiality, and provide exceptional client service is required. Demonstrated communication, interpersonal, organizational, analytical, problem-­?solving and computer skills required.
  • A sense of urgency and a commitment to timely completion of projects. Attention to detail along with a commitment to quality and confidentiality.