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Help Desk Tier II in Mountain View, CO at SNI Technology

Date Posted: 8/13/2019

Job Snapshot

Job Description



SNI is seeking a strong Help Desk Tier II professional for a great client in Denver. The Help Desk Tier II professional will handle computer imaging and provide end-user support for desktop, tablet and laptops. The Help Desk Tier II professional will be responsible for endpoint anti-virus and image building and deployment.The Help Desk Tier II professional will provide the end user support throughout the company.

Key Responsibilities:
- The Help Desk Tier II professional will provide researching assistance and testing to all company end-user computer solutions.
- The Help Desk Tier II professional should have experience with Office365, MS Office 2016 and Windows 10.
- The Help Desk Tier II professional will assist with setting up end-user equipment and peripherals.
- The Help Desk Tier II professional will handle troubleshooting responsibilities for software, hardware and operating system issues.
- The Help Desk Tier II professional will be responsible for the management of all deployed and out of use equipment.
- The Help Desk Tier II professional will be responsible for the assistance of the development and the configuration of company wide image deployments.
- The Help Desk Tier II professional will handle updates to patches.
- The Help Desk Tier II professional should be MCP certified and A+ certified.