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Help Desk Specialist (Remote) in Washington, DC at SNI Technology

Date Posted: 10/17/2020

Job Snapshot

Job Description

Our client is looking for a IT Support Specialist for a temporary contract assignment for 1-2 months. The position is fully remote.

Job Duties:

  • Triage and respond to Help Desk tickets
  • Basic Active Directory user administration
  • Support Microsoft 365 products for end users
  • Support mobile and remote support needs of staff


  • Knowledge and Experience (formal degree requirements and years of relevant job experience required):1-2 years of IT help desk experience with previous exposure to Microsoft 365 products
  • Other Qualifications: Familiarity with supporting iOS, and Android support as well as Citrix would be a bonus