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Help Desk Representative I in Tampa, FL at SNI Technology

Date Posted: 8/1/2018

Job Snapshot

Job Description

SNI Technology is currently searching for six (6) Help Desk resources to support our clients upcoming data center move project in Tampa, FL starting in mid-June. This is a 3 month contract opportunity! Our client is ready to interview and onboard candidates quickly. Ideally we're looking for customer service oriented help desk professionals with 1-2 years of enterprise level experience in a Microsoft shop.
Please note that this is a 3 month project opportunity. Unfortunately there will not be an opportunity to convert. Working hours are 1st shift, Monday through Friday. Reliable transportation is required along with successfully completion of a background check and drug screen.
Rate: $16-$18/HR, depending on experience
Start Date: 06-13-2018 through 08-31-2018
Location: Tampa International Airport Area

  • Minimum of an Associate's Degree preferred or equivalent certifications and/or experience
  • 1-2 years of help desk support experience in a corporate level environment
  • CompTIA certifications preferred
  • Technical competencies required: Windows Server, Workstation O/S's and basic working knowledge of Microsoft Office and PC's
  • Strong written and verbal communication skills with a focus on customer service
  • Exposure to various Microsoft products including; Windows, Office, Server 2008 R2, SQL Server, IIS 7.5, Remote Desktop Services, Active Directory, etc.
  • Virtual/remote support experience
  • Experience working in a ticket driven environment
  • Basic understanding of trouble shooting peripherals; scanning printing, network and other common components
  • Must be strong in identifying latency sources