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Help Desk Lead/ Tier 2 in Oakland Park, FL at SNI Technology

Date Posted: 7/11/2019

Job Snapshot

Job Description

Job Requirements

  • MSP Experience Preferred
  • Bachelor's Degree or equivalent work experience and/or Certifications.


3+ year's technical experience providing network services in support of a medium to large multi-location organization.

  • A+, Network +, Security +, MCP, or other equivalent certifications are strongly desired or equal work experience a must.
  • Proven troubleshooting skills (LAN/WAN, Internet, servers, clients, printers, scanners and applications).
  • Good experience with wireless technologies, including wireless access points and wireless protocols.
  • Strong TCP/IP, DNS, DHCP, SMTP, VPN and related concepts a must.
  • Experience managing various Microsoft technologies such as Server 2012 R2+, Windows OS and Mac OS a plus.
  • Internet-related technologies, including - Registrars, DNS Management, SSL and hosting providers.
  • Knowledge of network security, i.e. anti-virus, firewalls, authentication and encryption technology.