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Desktop Support in Newington, CT at SNI Technology

Date Posted: 1/9/2020

Job Snapshot

Job Description

Full Time Opportunity with one of the best companies in Hartford. We've placed numerous people with this organization through the years. Great people, great office, great technology, I can go on and on.

Responsibilities:

  • Provide exceptional customer service in person, phone, email and instant messaging as appropriate
  • Resolve help desk issues including troubleshooting hardware and application issues
  • Perform user administration duties
  • Set up new user access and hardware

Skill and Experience Requirements:

  • 1-3 years of hands-on experience working in an end-user desktop support role or computer operations environment required.
  • Microsoft Office 365 Suite: Outlook, Teams, Excel, PowerPoint
  • Windows 10
  • Windows Server 2012, 2012R2 and 2016
  • Remote Desktop support
  • Active Directory
  • Office365 administration
  • Patch management
  • Advanced printer / peripheral device / mobile device troubleshooting
  • Basic knowledge of TCP/IP, DNS and DHCP.
  • Comfortable contacting new vendors and maintaining existing vendor relationships