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Desktop Support in Bath, ME at SNI Technology

Date Posted: 7/18/2018

Job Snapshot

Job Description


SNI Companies is currently hiring a CSS Field Tech "Desktop Support" to join our team working onsite at our client's office located in Bath, ME.


We work with companies that offer environments for our employees to contribute, learn, and advance their career. We treat you like you are part of the family.


Job Title: CSS Field Tech Work Location: Bath, ME Duration: Long-term contract Education/Experience Required: High school


Job Description & Responsibilities: Manage tickets daily, maintain SLA's. Fast paced user community. Perform data recovery for rebuilds/reimages


Skills & Qualifications: 5 yrs. desktop experience Well spoken, strong written/verbal skills and quick answer to questions. Experience dealing with VIP clients, business casual attire.
Exceptional interaction with users, collaborate well with other lines of service - Engineering, network, server, security teams. Ability to multi task issues at hand.
Prioritize, schedule, deliver. Windows 10, MS Office, experience replacing hardware parts, desktop/laptop (DELL) Familiar with Outlook, installing app for database access.
Experience in enterprise domain environment with GPO's in use. Knowledge of WIFI support Knowledge of VPN Experience with SCCM and AD console. Mobile device support, email & wifi General network knowledge - DNS, TCP/IP, proxy servers, pac files Network printer IP assignments, Input & backup LDAP info. PXE booting experience Disk Encryption experience - Virus scanning. Ticket management experience a must

Pay: $19 hour