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CRM Analyst in Colorado Springs, CO at SNI Technology

Date Posted: 12/20/2018

Job Snapshot

Job Description

Our client is seeking a CRM Analyst for an exciting contract to hire scenario. The CRM Analyst will administer Raiser's Edge, Financial Edge, Omatic, and Luminate, online applications and their integration. The qualified candidate will help equip and empower end users to maximize their system knowledge through data standardization, procedures, business rules, efficient data input techniques, reporting options and electronic data sharing.

DUTIES AND RESPONSIBILITIES:

  • Database/application administration of Raiser's Edge, Financial Edge, Omatic, and Luminate Online. Responsible for the database integrity and health via auditing.
  • Provides for and assigns user security rights in Raiser's Edge, Financial Edge, Omatic, and Luminate Online.
  • Setups code tables as designed by the Marketing Data Analyst.
  • Create/review/maintain user procedures to standardize data and optimize opportunities
  • Answers day to day questions and works with staff to maintain and manage data.
  • Completes day to day operations such as pulling mailing lists.
  • Serves as backup to Marketing Data Analyst.
  • Works on projects as assigned as lead or support member.

QUALIFICATIONS

  • Bachelor's degree in Information Technology or related field, or equivalent experience.
  • 3+ years hand-on experience in CRM, online donation systems, and financial systems, preferably Raiser's Edge, Financial Edge, Omatic, and Luminate.
  • Understands CRM fundamentals and best practices along with system integrations.
  • Technical knowledge and business process acumen.
  • In depth knowledge of process management.
  • Excellent written and oral communication skills.
  • Can do customer service attitude.

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