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Business Analyst (Salesforce) in Orlando, FL at SNI Technology

Date Posted: 2/11/2020

Job Snapshot

Job Description

Business Analyst

Business Analyst - Salesforce and Agile Experience Required

Position Summary
This is a regular, full-time position that will work on-site in Orlando, FL. The Business Analyst will work directly with the cross functional teams to gather requirements for a Salesforce upgrade and data migration. The Business Analyst will provide detailed reports on business performance, conduct operational analysis, and implement process improvements.

Primary responsibilities:

  • Responsible for detailed gathering of business and technical requirements
  • Responsible for Quality Assurance of the work as it is marked "done" by the Development team
  • Anticipate and identify problems and engineer appropriate solutions
  • Must have an acute attention to detail and place the highest importance on the accuracy of their work
  • Produce and analyze reports of business performance, based on a variety of metrics
  • Write business case proposals, including detailed cost/benefit analysis
  • Create appropriate and impactful presentations based on audience needs
  • Develop method changes to improve processes, reduce risks, and/or increase customer satisfaction
  • Drive initiatives to create value and increase operational efficiency
  • Identify opportunities for improvement and implement appropriate solutions
  • Additional duties as assigned

Required Qualifications

  • Excellent effective communication skills
  • Minimum 3 years of experience with Salesforce
  • Minimum 3 years of experience with Microsoft Excel
  • 3+ years of experience in business analytics role
  • 3+ years working in an Agile Environment
  • Detail-Orientated
  • Capacity to understand technology

Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work requires moderate physical effort and use of motor skills requiring manual dexterity. While performing duties of this job, employee may regularly stand, walk, stoop, and sit. Employee may lift, lower, push, pull or carry work related items weighing up to 20 pounds. This position requires physical effort associated with using the personal computer to enter or retrieve information. Must be able to read and hear verbal instructions in English.

Qualified candidates will be asked to submit to a background screening.