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Application Support Analyst in Rolling Meadows, IL at SNI Technology

Date Posted: 12/20/2018

Job Snapshot

Job Description


Application Support Analyst
Rolling Meadows
Contract-To-Hire

Our direct client located in Rolling Meadows has an immediate need for an Application Support Analyst for a 6 month contract to hire opportunity. This is an entry level role and a chance to get your foot in the door with a great IT team at a growing company. Responsibilities include business user support for inbound tickets and requests; research and resolution of issues; establish working relationships with users to understand their business needs.
Essential Duties and Responsibilities
Other duties may be assigned as required.

  • Giving support to the internal end users on a variety of software applications that run the business.
  • Escalate unresolved problems to the appropriate teams
  • Research, analyze, and resolve issues and implement solutions on incoming service tickets regarding software applications


Requirements:

  • Bachelor's degree, preferred in Information Technology
  • Strong communication skills
  • Strong analytical skills