Project Engineer

SNI Technology’s client located in Colorado Springs, CO is seeking to hire a talented IT Project Engineer for an exciting full-time, 4-month contract to hire position. Please note that this position has a hybrid work environment with onsite work requirements in the Colorado Springs office. Fully remote work is not available for this position.

General Purpose
The Project Engineer is a key member of the project team who implements technical solutions in IT infrastructure including network, server, cloud & security in simple & complex technical environments. The Project Engineer works vendor assistance projects where vendors are leading projects & technical decisions must be made impromptu without a designated technical plan.

Essential Duties and Responsibilities:

• Builds teamwork and positive company culture in alignment with company’s core values.
• Configures, implements & troubleshoots solutions in the following simple & complex technical environments: hypervisor, networking, firewalls, wireless, Microsoft 365, G Suite, backups, PBX & UPS.
• Configures, implements & troubleshoots solutions in the following security tools: Managed Detection & Response, Zero Trust Policy Driven Security, SIEM, multifactor authentication for workstation & email spam filtering.
• Migrates Microsoft & Google email solutions & clients to Entra ID from on prem AD.
• Upgrades Microsoft Windows server operating systems using in place upgrades & migrating services to new servers.
• Builds new group policy objects to automate common IT tasks.
• Works closely with audit vendors to provide information for HIPAA security, cyber insurance & PCI compliance audits.
• Resolves technical escalations, mentors & trains lower-level technicians.
• Lead vendors & clients in implementing technical solutions with a designated plan or impromptu without a designated plan.
• Provides excellent customer service to clients and communicates effectively with clients via email, phone and ticketing system.
• Escalates work to leadership and/or higher-level tech resource when assigned work cannot be resolved in a timely manner.
• Accurately documents work performed, customer interaction and time worked in Ticketing System with clear & concise ticket notes, emails & documentation. Closes tasks & tickets timely
• Creates and maintains client documentation in the document retention system.
• Recognizes opportunities to improve the client’s technical environment, the company’s technical environment & company business practices and procedures. Communicate improvements to leadership.
• Actively participates in meetings and brings up issues & opportunities for improvements.
• Consistently meets utilization goals & comply with internal Service Level Agreements.
• Follows best practices in accordance with security guidelines, CMMC and HIPAA to protect client and company
   

Experience
Required

• Minimum of 7 years’ diverse IT experience
• 5+ years of advanced troubleshooting experience in IT infrastructure to include network, server, cloud & security
• 4+ years’ experience configuring, implementing & troubleshooting:
  • new hypervisor environments with multiple hosts and shared storage (up to 4 physical hosts using VMware, Microsoft, Dell, NetApp or Nimble)
  • new network environments (up to 30 switches and routers using HPE Aruba, Cisco or Meraki)
  • new firewall environments (up to 5 physical locations with up to 200 users at the primary location using Meraki, Cisco, Fortinet, or Watchguard)
  • new wireless environments (up to 50 access points using Meraki, Cisco, HPE Aruba or Ruckus)
  • new Microsoft 365 & G Suite environments (up to 200 mailboxes configured with Entra ID connect and SAML SSO for 3rd party applications)
• 4+ years’ experience designing & migrating:
  • to Microsoft 365 from existing email solution (up to 200 mailboxes moving from Prem Exchange, Intermedia or GoDaddy)
  • to Entra ID from on prem active directory (up to 80 workstations)
• 4+ years’ experience designing & upgrading Microsoft Windows server operating systems (up to 15 servers using in place upgrade or migrating roles to new servers)
• 4+ years’ experience designing & building new group policy objects to automate common IT tasks (up to 200 users for shared printers, mapped file shares, software deployments or security settings

Preferred

• Experience designing & implementing new phone system environments (up to 300 extensions using 3CX or Digium).
• Experience working with vendors to deploy new IT solutions in a healthcare environment.
• Experience automating common IT tasks using PowerShell or batch files.
• Experience designing & implementing MDM for IOS and macOS (up to 300 devices to manage apps and security settings using JAMF, Addigy, Apple Business Manager or Intune).

Education or Formal Training

• Bachelor's degree in Computer Science or related field, or equivalent combination of related education and experience (required)
• Server+ and Network+ certifications or equivalent combination of related training and experience
• CCNA certification is an advantage
• Security+, and Cloud+ certifications are an advantage
• JSS/JAMF Pro certifications are an advantage

Compensation Range
The compensation range for this position is in the range of $35 to $42 per hour during the 4-month contract duration of the assignment with a targeted salary range of $75K to $85K annually upon converting to permanent. Please note your actual pay rate will be determined based upon your skills, knowledge, and abilities, including work experience – please talk with your recruiter to learn more.