Network & Systems Administrator

SNI Technology Colorado Springs, CO (Onsite) Contract to Hire

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SNI Technology’s top client located in Colorado Springs, CO is seeking to hire a talented IT Network & Systems Administrator for an exciting contract-to-hire opportunity! Please note this is a full-time, 40-hour-per-week position with a hybrid work environment (i.e., 1 week onsite, 1 week remote rotating schedule) working out of their Colorado Springs office location. NO C2C or recruiters please.

The Network & Systems Administrator is a key member of the project team who implements technical solutions in IT infrastructure including network, server, cloud & security in simple & complex technical environments. The Network & Systems Administrator works vendor assistance projects where vendors are leading projects & technical decisions must be made impromptu without a designated technical plan.

Essential Duties and Responsibilities:

Builds teamwork and positive company culture in alignment with company’s core values.
Configures, implements & troubleshoots solutions in the following simple & complex technical environments: hypervisor, networking, firewalls, wireless, Microsoft 365, G Suite, backups, PBX & UPS.
Configures, implements & troubleshoots solutions in the following security tools: Managed Detection & Response, Zero Trust Policy Driven Security, SIEM, multifactor authentication for workstation & email spam filtering.
Migrates Microsoft & Google email solutions & clients to Entra ID from on prem AD.
Upgrades Microsoft Windows server operating systems using in place upgrades & migrating services to new servers.
Builds new group policy objects to automate common IT tasks.
Works closely with audit vendors to provide information for HIPAA security, cyber insurance & PCI compliance audits.
Resolves technical escalations, mentors & trains lower-level technicians.
Lead vendors & clients in implementing technical solutions with a designated plan or impromptu without a designated plan.
Provides excellent customer service to clients and communicates effectively with clients via email, phone and ticketing system.
Escalates work to leadership and/or higher-level tech resource when assigned work cannot be resolved in a timely manner.
Accurately documents work performed, customer interaction and time worked in Ticketing System with clear & concise ticket notes, emails & documentation. Closes tasks & tickets timely
Creates and maintains client documentation in the document retention system.
Recognizes opportunities to improve the client’s technical environment, the company’s technical environment & company business practices and procedures. Communicate improvements to leadership.
Actively participates in meetings and brings up issues & opportunities for improvements.
Consistently meets utilization goals & comply with internal Service Level Agreements.
Follows best practices in accordance with security guidelines, CMMC and HIPAA to protect client and company

Experience
Required

Minimum of 7 years’ diverse IT experience
5+ years of advanced troubleshooting experience in IT infrastructure to include network, server, cloud & security
4+ years’ experience configuring, implementing & troubleshooting:
new hypervisor environments with multiple hosts and shared storage (up to 4 physical hosts using VMware, Microsoft, Dell, NetApp or Nimble)
new network environments (up to 30 switches and routers using HPE Aruba, Cisco or Meraki)
new firewall environments (up to 5 physical locations with up to 200 users at the primary location using Meraki, Cisco, Fortinet, or Watchguard)
new wireless environments (up to 50 access points using Meraki, Cisco, HPE Aruba or Ruckus)
new Microsoft 365 & G Suite environments (up to 200 mailboxes configured with Entra ID connect and SAML SSO for 3rd party applications)

4+ years’ experience designing & migrating:

to Microsoft 365 from existing email solution (up to 200 mailboxes moving from Prem Exchange, Intermedia or GoDaddy)

to Entra ID from on prem active directory (up to 80 workstations)

4+ years’ experience designing & upgrading Microsoft Windows server operating systems (up to 15 servers using in place upgrade or migrating roles to new servers)

4+ years’ experience designing & building new group policy objects to automate common IT tasks (up to 200 users for shared printers, mapped file shares, software deployments or security settings Preferred

Experience designing & implementing new phone system environments (up to 300 extensions using 3CX or Digium).
Experience working with vendors to deploy new IT solutions in a healthcare environment.
Experience automating common IT tasks using PowerShell or batch files.
Experience designing & implementing MDM for IOS and macOS (up to 300 devices to manage apps and security settings using JAMF, Addigy, Apple Business Manager or Intune).

Education or Formal Training

Bachelor's degree in Computer Science or related field, or equivalent combination of related education and experience (required)
Server+ and Network+ certifications or equivalent combination of related training and experience
CCNA certification is an advantage
Security+, and Cloud+ certifications are an advantage
JSS/JAMF Pro certifications are an advantage

COMPENSATION & BENEFITS
The compensation for this position is in the range of $36.00 to $41.00 per hour during the contract duration of the assignment with a starting annual salary range of $75K up to $85K base annually upon conversion to permanent. Please note your actual pay rate will be determined based upon your skills, knowledge and abilities, and work experience - talk with your recruiter to learn more.

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