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Windows Engineer in Fort Lauderdale, FL at SNI Technology

Date Posted: 5/24/2021

Job Snapshot

Job Description


Summary
The position of Systems/Windows Engineer at our company has a major emphasis on positive attitude, professional quality, and team work above all else. This individual will analyze/resolve hardware and software problems in a timely and accurate fashion. A thorough understanding of software/hardware, storage systems, and virtualization technologies is a must. This position supports critical services and systems in a production environment, so good judgment and attention to detail are essential. Providing quality service is important for this role. This requires excellent verbal and written communication skills.


Duties and Responsibilities


Non-Technical

  • Building relationships in a positive meaningful way
  • Professional, friendly, positive, optimistic demeanor
  • Work with teammates effectively and efficiently
  • Live company culture, core values, and believe our systems and solutions
  • Professionalism of doing it the right way, all the time, every time
  • Motivation for continual self-improvement
  • Critical thinking and analysis of looking for ways to improve processes and procedures


Technical

  • 5-7+ years of IT support relating to technical issues involving core business applications such as RDS (Profiles/Collections-2016/2019), Windows Server, GPO, Active Directory, IIS, SCCM
  • Support for Disaster Recovery strategies including server imaging and automated offsite backups
  • Design, Implementation, & Support services for Servers, Storage solutions, Virtualization solutions, Workstations, and mobile devices. Exp. with Citrix is a +
  • A strong understanding of relevant technologies, solutions, troubleshooting, & support
  • Troubleshooting and issue resolution
  • Detailed documentation of time spent on service issues and projects. Excellent verbal skills
  • Constant pursuit of technical improvement in all areas