Contact Us 877.875.4764

Help Desk I- West Palm Beach in Palm Beach Shores, FL at SNI Technology

Date Posted: 6/15/2022

Job Snapshot

Job Description

Overview:

  • Provides support to end users on a variety of issues

  • Identifies, researches, and resolves technical problems

  • Documents, tracks, and monitors the problem to ensure a timely resolution

  • May involve the use of help desk system

  • Relies on instructions/established guidelines to perform the functions of the job

  • Works under immediate supervision

Qualifications:

  • Entry-level to 2+ years of experience in the field or related area

  • Knowledge of commonly used tech support concepts, practices, and procedures

  • Ability to follow instructions and established guidelines
  • A+ Certification is REQUIRED
  • Ability to pass background and have a valid drivers license