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Desktop Integration Analyst in Brandon, FL at SNI Technology

Date Posted: 10/2/2019

Job Snapshot

Job Description

Desktop Integration Analyst

Description:

The right individual for this role is detail-oriented, possesses strong problem-solving skills and works well in a team environment. This individual will be responsible for working alongside SCCM team members to ensure a high level of quality control and a positive end user experience with firm applications.

Key Responsibilities Include:

  • Design, implement and maintain a standard desktop platform for firm applications.
  • Develop and manage Quality Assurance processes to provide assurance and credibility that workstations and deployments function correctly.
  • Consult with technical staff and users on the evaluation and integration of new and/or specialized technologies.
  • Maintain up-to-date knowledge of PC hardware specifications and configurations.
  • Ability to triage issues; work with internal teams and vendor support to drive resolution.
  • Special projects and additional duties as assigned.?

Qualifications:

  • Experience with SCCM.
  • Experience with performing technical analysis and resolution of application and hardware issues related to the desktop environment.
  • At least 2 years supporting desktop systems in an enterprise environment.
  • Experience creating successful testing environments.
  • Windows 7/8.1/10 and Microsoft Office Products, 2013, 2016.
  • Experience with Ivanti products is a plus.

Minimum Education:

  • Bachelor's degree in a related field