Maintain/monitor AWS resources such as EC2, EMR, S3/Kubernetes and using tools such as Data Dog, AlienVault, AWS Config, Cloud Trail, Terraform etc.
Respond to alerts and troubleshoot systems availability and escalate if required; delegate required tasks and ensure completion.
Monitor the transfer and availability of client data within our network.
Ensure the security, confidentiality, availability, and integrity of client information.
Control identity and access management using tools such as Active Directory/Azure AD/AWS IAM, and Okta.
Deploy infrastructure elements using Terraform modules within AWS.
Administering Office 365 Suite and using Power Automate to integrate systems.
Participates in annual compliance auditing by providing evidence of compliant systems and maintaining regular reports of systems.
Duties related to information security will be segregated across team members to ensure cross checking /monitoring / work overlap and work coverage when team members and functions are not available. This includes providing coverage with networking, enterprise support, and the cloud engineering team.
Role requires a high level of system access – confidentiality and security are extremely important with the amount of responsibility granted.
Review technological changes for their effect on system security to ensure organizational adaptation and compliance
Basic Qualifications
Bachelor of Science in an area with information technology emphasis; or related work experience
3-5+ years of work experience
Experience with IT ticketing systems, end-user interaction, and IT project assistance work.
Fundamental networking knowledge
Fundamental cloud computing knowledge like AWS/Azure.
Proficiency in Terraform building AWS infrastructure
Previous Windows/Linux server administration.
Preferred Skills
Certifications: AWS Associate level certification/Microsoft 365 Associate level are a +
Microsoft Active Directory (multi-site, multi trusts, GPO administration)
Jira ticketing system
Experience with Microsoft SQL Server or other RDBMS
Office 365 Administration
Deploying AWS EC2 instances, VPC networking, S3 management (using Terraform is a +)
