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Advancement Operations Database Coordinator in Jacksonville, FL at SNI Technology

Date Posted: 8/8/2019

Job Snapshot

Job Description

Position Overview: The Advancement Operations Database Coordinator operates efficient and effective database processes and provides outstanding customer service with internal and external stakeholders. This position is responsible for gift processing, the acknowledgement of donor gifts and supporting reconciliation with finance.
Role and Responsibilities:

Administer donor database, Raiser's Edge NXT, including gift entry, record management, donor acknowledgments, and follow-up

Evaluates and respond to database errors and malfunctions; work to correct problems while minimizing system downtime

Manages and implements acknowledgement letter process, pledge fulfillment and invoicing, and responds to inquiries from donors

Create invoices, new records and update records

Assist with training and support to Headquarters and Center staff to ensure appropriate and effective use Raiser's Edge NXT database

Accurately conducts and reviews global imports and changes to data

Collaborate with the IT Department, coordinates software updates and conducts periodic systems and function review

Develop systematic organized coding structures for the collection of gift activity and donor detail and ensures data integrity by actively updating records

Lead and run an annual audit of the database and work with appropriate staff to problem solve any discrepancies

Stay current in the fundraising industry in regards to reporting standards, database management and federal privacy regulations, as well as technological advances

Maintain security and integrity of Raiser's Edge NXT database